Your solar shower leaks from the bottom (base) or from the top


 

 

Problem
Your solar shower leaks from the bottom (base) or from the top.



Origin

A seal is present at the base and top of the shower. After several seasons of use, the top or bottom seal, it may become altered, which may cause a slight water leak.

  

Left picture “Top seal”                                      Right picture “Bottom seal”

 


Resolution

To access the seal, it is necessary to drain the shower and unscrew it from the floor.

  • Please unscrew the top or bottom screws (depending on leakage).

 

*Screw                                                                                 *Bottom screw



 

  • Please remove the base (bottom) or the cover (top)



  • Please check seal’s condition



 



If the product is out of warranty (more 2 years), you can purchase spare parts on our website (link to site parts order).
If your product is still under warranty (2 years), complete the form (available here), attaching your purchase receipt and a picture of the problem as an attachment.

Relevant products

  • Douche Solaire Jolly
  • Douche Solaire Jolly S.
  • Douche Solaire Spring
  • Douche Solaire Spring S.
  • Douche Solaire Dada
  • Douche Solaire Dada S.
  • Douche Solaire Energy Anthracite
  • Douche Solaire Jolly GO
  • Douche Solaire Jolly 25L
  • Douche Solaire Spring 30L
  • Douche Solaire Jolly 33L