Your shower is leaking from the foot rinse tap.


 

 

Problem
Your shower is leaking from the foot rinse tap.

 

Origin
The leak is caused by a broken ceramic cartridge inside the foot rinse faucet.



Resolution

To solve the problem, the foot rinse must be replaced.



If your product is out of warranty (more than 2 years old), you can purchase spare parts on our website (link to spare parts ordering website).
If your product is still under warranty (2 years), please make your request on our customer interface (available here), attaching your purchase receipt and a picture of the defect as an attachment.

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