Your spa has a part or accessory that is broken

Problem

Your spa has a part or accessory that is broken.

Origin

This often comes from the wear of accessories.



Resolution

Follow the next procedure:

In case your product is out of warranty (more than 2 years), fill out the form (available here).

If your product is still under warranty (less than 2 years), fill out the form (available here), with your purchase invoice and a photo of the problem attached.

FAQ - Spa | Dernière mise à jour : 11/25/2019 12:29:18 PM

Produits concernés

  • NetSpa Cartouche de filtration
  • NetSpa Cartouche de filtration pour Spa Vita Premium
  • NetSpa LED light
  • NetSpa Appuie-têtes & porte-gobelet
  • NetSpa Appuie-têtes & porte-gobelet (2 en 1) pour Vita Premium
  • NetSpa Coussins d'assise confort (Lot de 2)
  • NetSpa Couvercle gonflable
  • NetSpa Bar gonflable
  • Traitement à l'oxygène actif NetSpa - 20 pastilles de 20g
  • NetSpa Banc gonflable
  • Bassin rince-pieds NetSpa
  • NetSpa Cleaner - Aspirateur pour spa
  • Cartouche de filtration NetSpa 2017
  • Bloc de filtration NetSpa
  • NetSpa Cleaner Super VAC - Aspirateur pour spa
  • Kit antibactérien NetSpa (filtre + support de filtration)
  • Filtres antibactériens NetSpa (lot de 3 filtres)
  • Filtres antibactériens NetSpa pour VITA Premium / Fit's Pool (lot de 3)