Your inflatable cover has an air leak.
Hole in inflatable lid or welding defect.
You can repair the hole with the repair kit provided with the Spa delivery.
Once spotted, please use the repair kit provided with the product, by sticking a patch on the area of the leak, then let dry for 24 hours.
If the problem is not solved, you must replace the inflatable cover, fill out the form (available here).
In case your product is out of warranty (more than 2 years), fill out the form (available here).
WARNING: We would like to inform you that the warranty of the inflatable cover is only valid for welding problems.
If your product is still under warranty (less than 2 years), fill out the form (available here), with your purchase invoice and a photo of the problem attached.