The buttons of the motor unit do not work anymore
The control panel is possibly locked.
To lock or unlock the control panel, press the lock button for 3 seconds.
Remember to lock the control panel when you are away to prevent others from changing your settings.
If the problem is not resolved, please follow these steps:
In case your product is out of warranty (more than 2 years), fill out the form (available here)
If your product is still under warranty (less than 2 years), fill out the form (available here), with your purchase invoice and a photo of the problem attached.
ATTENTION: If during the repair, the problem is solved with the manipulations described above, we will be obliged to charge you the labour and the costs of redirection at the price of 89 Euros TTC.