Consult your ticket
Your most frequent questions
FAQ - Aquafitness
FAQ - Douches solaires
FAQ - Jilong
FAQ - Mobilier de jardin
FAQ - Pompes à chaleur
FAQ - Robot de piscine
FAQ - Sauna
FAQ - Spa
FAQ - Stand Up Paddle
FAQ - Spa
How your spa heating works.
The buttons of the motor unit do not work anymore
You can’t adjust the temperature to a maximum of 42°C on your spa
You can’t find the filter cartridges in the packaging
You find seaweeds in the water of the Spa.
You find your spa water dirty.
Your engine block contains condensation
Your engine block has a water leak
Your engine block shows the error code E1, E3, E4, E5, E6 ou E8
Your inflatable cover has an air leak
Your inflatable structure has a water leak
Your inflatable structure has an air leak
Your inflatable structure is deforming.
Your motor unit makes unusual noise
Your spa does not filter properly, or not enough
Your spa doesn’t bubble anymore
Your spa doesn’t heat up or not enough
Your spa has a part or accessory that is broken
Your spa has a water leak at the fitting tubes
If your problem is not listed above, click here