Your most frequent questions

How your spa heating works. The buttons of the motor unit do not work anymore You can’t adjust the temperature to a maximum of 42°C on your spa You can’t find the filter cartridges in the packaging You find seaweeds in the water of the Spa. You find your spa water dirty. Your engine block contains condensation Your engine block has a water leak Your engine block shows the error code E1, E3, E4, E5, E6 ou E8 Your inflatable cover has an air leak Your inflatable structure has a water leak Your inflatable structure has an air leak Your inflatable structure is deforming. Your motor unit makes unusual noise Your spa does not filter properly, or not enough Your spa doesn’t bubble anymore Your spa doesn’t heat up or not enough Your spa has a part or accessory that is broken Your spa has a water leak at the fitting tubes If your problem is not listed above, click here